Thank you for shopping at QueensVesture. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a refund or exchange subject to the terms and conditions outlined in this Refund Policy.
To be eligible for a refund, you must meet the following criteria:
We strive to process refunds as quickly as possible. However, the timeframe for receiving your refund may vary depending on the payment method and your financial institution. Generally, refunds are processed within 2 to 3 days from the date we receive the returned item(s).
If you wish to exchange an item for a different size, color, or style, please follow the refund process outlined above and indicate your preference for an exchange. We will do our best to accommodate your request based on product availability. Additional shipping charges may apply for exchanges.